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A Humanistic Approach to Team Member Motivation

A History and Update of Fluoride Dentifrices
Course Author(s): Steven Schwartz, DDS; David G. Dunning, MA, PhD
CE Credits: 2 Hour(s)
Intended Audience: Dentists, Dental Hygienists, Office Managers, Dental Students, Dental Hygiene Students
Date Course Online: 03/01/2018
Last Revision Date: 05/07/2020
Course Expiration Date: 05/06/2023
Cost: Free
Method: Self-instructional
AGD Subject Code(s): 550
ce-credits-2
Introduction

In 1943, Abraham Maslow formulated his “Hierarchy of Needs Theory” establishing the groundwork for understanding motivational behavior in individuals. Its principles applied to both personal situations and the workplace. Maslow’s hierarchy of needs adapts well to the dental practice. By arranging these needs in a pyramid, they can be used to motivate team members. Its institution by the employer contributes to more harmonious and productive team members. By completing this course, learners understand why each dental team member plays a vital role in providing great customer service to patients.

Conflict of Interest Disclosure Statement

  • Dr. Schwartz was a member of the dentalcare.com Advisory Board.
  • Dr. Dunning is the lead editor of one of the books referenced in the course.

Disclaimers:

  • P&G is providing these resource materials to dental professionals. We do not own this content nor are we responsible for any material herein.
  • Participants must always be aware of the hazards of using limited knowledge in integrating new techniques or procedures into their practice. Only sound evidence-based dentistry should be used in patient therapy.

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